Terms and Conditions

Last Updated: 22nd Oct 2024

Welcome to MasteryMade.com ("MasteryMade", "we", "us", or "our"), a platform owned and operated by MasteryMade and its affiliates and subsidiaries (collectively, the "Affiliated Entities"). These Terms of Service ("TOS") constitute a legally binding agreement between you ("User", "you", or "your") and MasteryMade. By accessing or using our website and services, you agree to be bound by these TOS. If you do not agree with these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using MasteryMade.com, you acknowledge that you have read, understood, and agree to be bound by these TOS and all applicable laws and regulations. Your use of our services is also subject to our Privacy Policy, which is incorporated into these TOS by reference.

2. Description of Services

MasteryMade is a dynamic platform that provides individuals and businesses with a comprehensive suite of tools, knowledge, and AI-powered solutions to drive growth, enhance productivity, and boost profitability.

Our services include:

  • Educational Resources: Access to micro-courses and playbooks designed to make learning actionable and accessible in areas such as AI, leadership, sales, and marketing.
  • AI Solutions for Businesses: Bespoke AI solutions ranging from automation workflows to advanced predictive analytics, custom-designed to integrate seamlessly with business operations.
  • AI Revenue Lab: A feature where businesses can explore AI-driven strategies for marketing, sales, and leadership development.
  • AI Mastery Hub: A resource for users to delve deep into AI enablement, offering content creation, training, and consulting packages tailored to specific niches.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into these TOS to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Responsibilities

4.1 Account Registration

  • Accurate Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete.
  • Account Security: You are responsible for safeguarding your password and agree not to disclose it to any third party. You are responsible for any activities or actions under your account.

4.2 Prohibited Conduct

You agree not to:

  • Use the services for any unlawful purpose or in violation of any local, state, national, or international law.
  • Post, upload, or distribute any defamatory, infringing, obscene, or otherwise objectionable content.
  • Disrupt or interfere with the security or integrity of the services or any connected networks.
  • Attempt to gain unauthorized access to the services or any related systems or networks.
  • Engage in any form of automated data collection (such as scraping, data mining, or harvesting).

4.3 Compliance

You agree to comply with all applicable laws, regulations, and industry standards when using our services.

5. Intellectual Property

5.1 Ownership

All content, trademarks, logos, and service marks on MasteryMade.com, including but not limited to text, graphics, images, software, and other materials, are the property of MasteryMade or its licensors and are protected by intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the services for your personal or internal business purposes, in accordance with these TOS.

5.3 Restrictions

You shall not:
Reproduce, modify, distribute, or create derivative works of any content from the services without our express written permission. Remove or alter any copyright, trademark, or other proprietary notices.

6. Payment and Fees

6.1 Fee Structure

Certain services offered on MasteryMade.com may require payment. All fees are disclosed on our website or during the purchase process.

6.2 Payment Terms

  • Billing: Payments are due at the time of purchase or as otherwise specified for subscription services.
  • Refund Policy: All sales are final unless otherwise stated in our Refund Policy.

6.3 Taxes

You are responsible for all applicable taxes, and we will collect taxes where required by law.

7. AI Services Disclaimer

7.1 Informational Purposes Only

The AI-powered tools and services provided by MasteryMade are for informational and educational purposes only. The outputs generated by our AI and LLMs are automated and may not always be accurate, complete, or up-to-date.

7.2 No Professional Advice

The AI outputs should not be considered professional advice, including but not limited to legal, financial, medical, or other professional advice. You should consult a qualified professional before making decisions based on AI-generated content.

7.3 User Responsibility

You acknowledge that you are solely responsible for any actions taken based on the information provided by our AI services. MasteryMade disclaims all liability for any decisions made or actions taken by you in reliance on the AI outputs.

8. Limitation of Liability

8.1 Assumption of Risk

You acknowledge and agree that your use of the services, including AI-generated outputs, is at your own risk.

8.2 Disclaimers

  • As-Is Basis: The services, including AI outputs, are provided "as is" and "as available," without warranties of any kind.
  • No Warranty: We disclaim all warranties, express or implied, including but not limited to accuracy, completeness, reliability, merchantability, fitness for a particular purpose, and non-infringement.

8.3 Limitation of Liability

To the maximum extent permitted by law, MasteryMade and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with:

  • Your use of or reliance on the AI services or outputs.
  • Errors, mistakes, or inaccuracies in the AI-generated content.
  • Unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.

8.4 Maximum Liability

In no event shall the total liability of MasteryMade and its affiliates exceed the amount you have paid to us in the last twelve (12) months for the services.

9. Indemnification

You agree to indemnify, defend, and hold harmless MasteryMade, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:

  • Your use of the services, including reliance on AI-generated outputs.
  • Your violation of these TOS.
  • Your violation of any rights of another person or entity.

10. Dispute Resolution and Arbitration Agreement

10.1 Binding Arbitration

You and MasteryMade agree to resolve any disputes through final and binding arbitration, except as set forth under "Exceptions to Agreement to Arbitrate" below.

10.2 Arbitration Procedures

  • Rules and Forum: The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.
  • Location: The arbitration will take place in Minnesota, unless otherwise agreed.
  • Authority of Arbitrator: The arbitrator has exclusive authority to resolve any disputes relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.

10.3 Waiver of Class Actions

You agree to arbitrate solely on an individual basis, and that you will not bring a claim in a representative capacity or as a plaintiff or class member in any purported class or representative proceeding.

10.4 Exceptions to Agreement to Arbitrate

Either party may bring claims in small claims court if they qualify.

11. Third-Party Beneficiaries

These TOS are for the benefit of MasteryMade, its affiliates, and their respective successors and assigns. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

12. User Acknowledgment and Agreement

By using the services, you acknowledge that you have read, understood, and agree to be bound by these TOS, including the AI Services Disclaimer, Limitation of Liability, and the arbitration agreement with class action waiver.

13. Privacy Policy

Your use of the services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

14. Changes to the Terms

We reserve the right to modify these TOS at any time. Changes will become effective immediately upon posting. Your continued use of the services after the posting of changes constitutes your binding acceptance of such changes.

15. Governing Law

These TOS and any disputes arising out of or related to them or the services will be governed by the laws of the State of Minnesota, without regard to its conflict of law principles.

16. Miscellaneous

16.1 Entire Agreement

These TOS, along with the Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and MasteryMade.

16.2 Severability

If any provision of these TOS is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

No waiver of any term of these TOS shall be deemed a further or continuing waiver of such term or any other term.

16.4 Assignment

We may assign our rights and obligations under these TOS without notice to you. You may not assign your rights or obligations under these TOS without our prior written consent.

16.5 Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, or governmental actions.

17. Contact Information

If you have any questions about these TOS, please contact us at:
Email: [email protected]